Privacy Policy

Welcome to Maxis Brand. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://maxisbrand.com, create an account, place an order, or interact with our website.

By using our website, you agree to the practices described in this Privacy Policy.

Who We Are

Website: https://maxisbrand.com

Business Name: Maxis Brand

Contact Email: info@maxisbrand.com

Information We Collect

We may collect the following information when you use our website:

Personal Information

• Full name

• Email address

• Phone number

• Order history

How We Use Your Information

We use your information to:

• Create and manage your customer account

• Process and deliver your orders

• Verify payments

• Provide customer support

• Respond to inquiries

• Improve our website and services

• Prevent fraud and unauthorized activity

• Comply with legal obligations

• Analyze website performance using Google Analytics

We do not sell or rent your personal information to third parties.

Customer Accounts

Customers are required to create an account before placing an order.

Your account allows you to:

• Track orders

• Manage addresses

• View order history

• Update your account information

You are responsible for maintaining the confidentiality of your login credentials.

Payment Information

We offer secure payment methods including:

• Apple Pay

• Visa

• Mastercard

• Google Pay

• Bank Transfer 

Payment information is processed securely by our payment service providers. Maxis Brand does not store complete payment card details on its servers.

Order Processing & Shipping

To process and deliver your orders, we may share necessary customer information with trusted shipping and logistics partners.

Only the information required to fulfill your order is shared.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

• Keep you logged into your account

• Remember your preferences

• Improve website performance

• Analyze visitor activity

• Enhance security

Where applicable, you may choose to accept or decline non-essential cookies through our cookie preferences.

Disabling certain cookies may affect some website functionality.

Google Analytics

We use Google Analytics to understand how visitors interact with our website.

Google Analytics may collect information such as:

• Pages visited

• Time spent on pages

• Device information

• Browser information

• Approximate geographic location

• Website usage patterns

This information helps us improve our website and customer experience.

Comments

If commenting is enabled on our website, we collect the information provided in the comment form along with your IP address and browser information to help detect spam and maintain website security.

Comments may be checked through automated spam detection services.

Media

If you upload images to our website, please avoid uploading images containing embedded location information (EXIF GPS), as visitors may be able to download and extract such data.

Third-Party Services

Our website operates using trusted third-party services, including:

• WordPress

• WooCommerce

• Elementor

• Google Analytics

• WhatsApp Chat

These services may collect information necessary to provide their functionality in accordance with their own privacy policies.

Sharing Your Information

We may share your information only when necessary with:

• Payment providers

• Shipping and courier companies

• Website hosting providers

• Analytics providers

• Customer support services

• Legal authorities when required by law

We never sell your personal information.

International Orders

As we serve customers in multiple locations, your information may be processed by trusted service providers involved in payment processing, shipping, and website operations.

We take reasonable measures to ensure your personal information remains protected.

Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill orders

• Maintain your customer account

• Provide customer support

• Meet legal and regulatory obligations

• Resolve disputes

• Enforce our agreements

When your information is no longer required, it will be securely deleted or anonymized where appropriate.

Your Privacy Rights

Subject to applicable laws, you may request to:

• Access your personal information

• Correct inaccurate information

• Update your information

• Delete your personal information

• Receive a copy of your stored data

• Withdraw consent where applicable

To exercise any of these rights, please contact us at:

info@maxisbrand.com

Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.

Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

The updated version will be published on this page with a revised effective date.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

Email: info@maxisbrand.com

We aim to respond to customer inquiries on the same business day whenever possible.